Tag Archives: Effective Collaboration

Hello Checklists, Goodbye Process?

Posted on February 22, 2012 by Mike Gammage

My little world wobbled as I read Atul Gawande’s bestseller The Checklist Manifesto. It seemed to challenge head-on my conviction that process matters most because it provides the language that enables effective collaboration amidst complexity. It’s superbly well written (Dr … Continue reading →

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A Process Platform, Not A Process Tool

Posted on January 31, 2012 by Mike Gammage

It’s true that ‘platform’ sounds like Marketing-speak.  But there’s an important distinction between a process tool and a process platform.  And it’s not widely appreciated, which is why so many organizations continue to waste so many millions of dollars on process tools that can never … Continue reading →

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The Power of Process Visualization

Posted on January 17, 2012 by Mike Gammage

My colleague Craig Willis has an interesting post out today on the power of process visualization in enabling collaboration. In process discovery especially, a well-run workshop forces the process actors to let go lazy intuition and really understand what’s happening: The act of … Continue reading →

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Why Process Excellence Will Underpin Next Generation Pharma

Posted on January 6, 2012 by Mike Gammage

Organizations across the planet are grappling with how to fundamentally re-invent themselves, and at an ever-increasing pace of change. But few industries face the challenges of Pharma, which may traditionally have been seen as conservative and slow-moving, but is set to undergo a rapid revolution … Continue reading →

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