Monthly Archives: January 2012

A Process Platform, Not A Process Tool

It’s true that ‘platform’ sounds like Marketing-speak.  But there’s an important distinction between a process tool and a process platform.  And it’s not widely appreciated, which is why so many organizations continue to waste so many millions of dollars on process tools that can never … Continue reading

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Selling Process Excellence

Great animation What Is Process Excellence? just published by the Process Excellence Network (PEX).  The story behind the video is interesting as well. It’s good because it de-mystifies process.  Too many people think that process is the domain of the IT crowd … Continue reading

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Goodbye To The SOP As A 50 Page Word Document

Everything points to this as an inflection point (scientific napkin view – left). There’s an increasing number of people in Life Sciences looking for a better way of managing the knowledge that has traditionally been deposited in a vast library of SOP documents that are read, mostly, … Continue reading

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The Power of Process Visualization

My colleague Craig Willis has an interesting post out today on the power of process visualization in enabling collaboration. In process discovery especially, a well-run workshop forces the process actors to let go lazy intuition and really understand what’s happening: The act of … Continue reading

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Why Process Excellence Will Underpin Next Generation Pharma

Organizations across the planet are grappling with how to fundamentally re-invent themselves, and at an ever-increasing pace of change. But few industries face the challenges of Pharma, which may traditionally have been seen as conservative and slow-moving, but is set to undergo a rapid revolution … Continue reading

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