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Archives
Author Archives: Mike Gammage
A sabbatical – and possibly early retirement…
Readers of this blog might reasonably assume that I’ve been struck with writer’s block. Not at all, in fact. I’ve been involved in some fascinating client project discussions in recent months, many worth sharing. But I’ve been constrained by the paramount need … Continue reading
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Why Process Improvement Projects Fail
Interesting times. There’s an emerging consensus that Lean, Six Sigma and other process improvement programs are failing, and a myriad explanations why. And yet – I just saw a(nother) Nimbus client video on a remarkable success in sustainable process excellence. … Continue reading
Hello Checklists, Goodbye Process?
My little world wobbled as I read Atul Gawande’s bestseller The Checklist Manifesto. It seemed to challenge head-on my conviction that process matters most because it provides the language that enables effective collaboration amidst complexity. It’s superbly well written (Dr … Continue reading
Chalk One Up For Sustainability
Delighted call yesterday from a client whose CEO had made a stand for sustainability. The CEO had invited in a well-known consultancy for a year to drive a Lean program on a payment-for-results basis. I had received a despairing call two weeks ago, after the Lean consulting team … Continue reading
Making Sustainability Stick
True story – and I wouldn’t have believed it, if I hadn’t heard it myself… The global head of a Lean/Six Sigma team was explaining why a presentation to his senior leadership team didn’t go entirely brilliantly. After years of leading … Continue reading
Case Study: Finance Transformation and Shared Services
True, it’s not Life Sciences – though it’s also from a highly regulated world -and its scope, at this stage, is limited to just one country… but still the video case study from BAE Systems released today provides another great example of Nimbus Control as … Continue reading
Shall I Compare Thee To…. Process Maturity?
This day of furious activity for Cupid’s bow brings to mind conversations with two clients just last week. Let’s risk breaking a few hearts by noting that not every Valentine’s Day card today will lead to courtship. And many fewer will blossom into union in happy marriage. But, still, it’s what most of … Continue reading
Posted in Process Excellence, Process Platform
Tagged NCIA, Nimbus UPN, Process Excellence, Process Platform
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A Process Platform, Not A Process Tool
It’s true that ‘platform’ sounds like Marketing-speak. But there’s an important distinction between a process tool and a process platform. And it’s not widely appreciated, which is why so many organizations continue to waste so many millions of dollars on process tools that can never … Continue reading
eSOPs Fables 