Category Archives: Process Excellence

Why Process Improvement Projects Fail

Interesting times.  There’s an emerging consensus that Lean, Six Sigma and other process improvement programs are failing, and a myriad explanations why.  And yet – I just saw a(nother) Nimbus client video on a remarkable success in sustainable process excellence. … Continue reading

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Process Excellence in Pharma: And The Winner Is…

The Firm With The Process Platform! [Gasps, wild applause, cheers..] Harvey Weinstein is said to have transformed perceptions of a ‘quirky retro-wonder’ – and so won, against an outstanding field, a Best Picture for The Artist. But even the legendary … Continue reading

Posted in Continuous Improvement, Cracking Complexity, Integrated Compliance, Next Gen Pharma, Process Excellence, Process Platform, Process SOPs, Shared Services and Outsourcing, Sustainability | Tagged , , , | Leave a comment

Hello Checklists, Goodbye Process?

My little world wobbled as I read Atul Gawande’s bestseller The Checklist Manifesto. It seemed to challenge head-on my conviction that process matters most because it provides the language that enables effective collaboration amidst complexity. It’s superbly well written (Dr … Continue reading

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Chalk One Up For Sustainability

Delighted call yesterday from a client whose CEO had made a stand for sustainability. The CEO had invited in a well-known consultancy for a year to drive a Lean program on a payment-for-results basis. I had received a despairing call two weeks ago, after the Lean consulting team … Continue reading

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Making Sustainability Stick

True story – and I wouldn’t have believed it, if I hadn’t heard it myself… The global head of a Lean/Six Sigma team was explaining why a presentation to his senior leadership team didn’t go entirely brilliantly.  After years of leading … Continue reading

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Shall I Compare Thee To…. Process Maturity?

This day of furious activity for Cupid’s bow brings to mind conversations with two clients just last week. Let’s risk breaking a few hearts by noting that not every Valentine’s Day card today will lead to courtship. And many fewer will blossom into union in happy marriage.  But, still, it’s what most of … Continue reading

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A Process Platform, Not A Process Tool

It’s true that ‘platform’ sounds like Marketing-speak.  But there’s an important distinction between a process tool and a process platform.  And it’s not widely appreciated, which is why so many organizations continue to waste so many millions of dollars on process tools that can never … Continue reading

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