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Monthly Archives: January 2012
A Process Platform, Not A Process Tool
It’s true that ’platform’ sounds like Marketing-speak. But there’s an important distinction between a process tool and a process platform. And it’s not widely appreciated, which is why so many organizations continue to waste so many millions of dollars on process tools that can never … Continue reading
The Power of Process Visualization
My colleague Craig Willis has an interesting post out today on the power of process visualization in enabling collaboration. In process discovery especially, a well-run workshop forces the process actors to let go lazy intuition and really understand what’s happening: The act of … Continue reading
Posted in Cracking Complexity
Tagged Cracking Complexity, Effective Collaboration, Visualization
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